How long does shipping take to the USA?
Shipping to the United States takes 1-3 business days. Please check your tracking information for further information.
How long does shipping take within Canada?
Shipping within Canada takes 1-4 business days. Please check your tracking information for further information.
Can you waive my signature?
Waiving your signature will also waive all insurance with SugarlashPRO™ and the Shipping Company (DHL/FedEx), in the event the package is lost or damaged.
What is your return policy?
We can exchange any items if we receive the returned item within 14 days of receipt, unopened and in the original packaging. Please note: Shipping and handling fees will apply. Once we have received the return we will inspect the items to ensure it ...
My package has not arrived? What do I do?
Please contact FedEx or DHL first as it is their responsibility to get the package to the consignee. Once an order leaves our warehouse a tracking number and shipping details are emailed to the customer. Once you have spoken to the shipping company, ...
It can take several business days for your eCheck transfer to complete and the recipient can use the funds from your payment. Here are estimates based on which country your bank account is from. U.S. - up to 4 Business days Canada - up to 8 Business ...